Holiday Notice / 放假通知（春节假期）

Dear Global Users / 尊敬的全球用户：

We are pleased to inform you of our Spring Festival holiday schedule. Our team will be on holiday from February 11th to February 23rd (inclusive).

我们在此告知您春节假期安排，团队将于2 月 11 日至 2 月 23 日（含首尾日期）放假。

Key Service Updates During Holiday / 假期服务说明：

Official Forum Access / 官方论坛使用：The forum will remain open for posting and commenting. You can still share technical questions, exchange experiences, or leave messages related to hardware products (e.g., motherboard BIOS configuration, hardware compatibility, technical documentation inquiries). Posts will be reviewed and responded to sequentially after we resume work.论坛将保持开放，您可正常发帖、留言，分享硬件产品相关技术问题（如主板 BIOS 配置、硬件兼容性、技术文档咨询等）、交流使用经验。所有帖子将在复工后按顺序审核并回复。

400 Hotline & Technical Support Email / 400 电话及技术支持邮箱：Both the 400 service hotline and technical support email (support@changwang.com) will be temporarily suspended during the holiday. No real-time responses will be provided.

假期期间，400 服务热线及技术支持邮箱（support@changwang.com）将暂停服务，无法提供实时响应。

Self-Service Resources / 自助查询资源：All official technical resources, including the latest BIOS downloads, product manuals, troubleshooting guides, and FAQs, are available 24/7 via our official website (www.changwang.com) for your reference.官网（www.changwang.com）将持续提供 24 小时自助查询服务，包含最新 BIOS 下载、产品手册、故障排查指南及常见问题解答等官方技术资源，供您随时查阅。

We apologize for any inconvenience caused by the temporary suspension of hotline and email support. Thank you for your understanding and support. We will resume full services on February 24th and continue to provide professional technical guidance and high-quality services.

对于热线及邮箱服务暂停给您带来的不便，我们深表歉意，感谢您的理解与支持。我们将于2 月 24 日全面复工，继续为您提供专业的技术指导及优质服务。

Wishing you a prosperous Spring Festival and smooth operations! / 祝您新春愉快，万事顺遂！

Best regards / 此致

cwwk//